TalentPop
Accepting new clients
Contact information
Primary location
Los Angeles, United States
Languages
English
About
Business description
TalentPop is a leading Customer Service Management Agency that works with over 500 fast-growing E-Commerce brands to revolutionize their customer service and turn customer service into a revenue-generating channel.
Other services
Systems integration, Business strategy guidance, Conversion rate optimization
Industries
Business to business (B2B), Services
Featured work
How 14 TalentPop Agents Generate $71K In Revenue For Sol De Janeiro
Learn more about Sol de Janeiro's journey with TalentPop. Learn how the TalentPop team and 14 agents generated $71K in revenue for Sol De Janeiro during Q4 of 2023.View featured work
How simplehuman Tackles Challenges With Their 14 Agent TalentPop Team
Discover Simplehuman's journey on how they partnered with TalentPop to elevate their customer experience. Learn how Simplehuman and TalentPop worked together to create a scalable solution to handle 800+ daily tickets while providing a white-glove service to its customers.View featured work
TalentPop Agents Handle Over 90k C Tickets for HelloMolly
Meet Hello Molly, the Australian fashion brand expanding globally. TalentPop steps in with flexible, top-tier customer service solutions. With optimized processes, KPIs surpassed, and agents exceeding expectations, Hello Molly flourishes with TalentPop's support. Learn how TalentPop Agents handle over 90k customer service tickets with an 86.3% CSAT score for Hello Molly. Book your call now!View featured work
Vega Achieves 92.8% CSAT with 12K Tickets with TalentPop Agents
Vega, a leader in Plant-based Health & Wellness, sought efficient customer service. TalentPop onboarded 5 agents seamlessly, tailored to Vega's needs. With a 92.8% CSAT score, they handled 12,000 tickets, ensuring Vega's satisfaction. Discover hassle-free customer service outsourcing with TalentPop.View featured work
How TalentPop Increased Ancient Nutrition’s Retention Rate By 5%
Ancient Nutrition, a wellness leader, sought superior customer support. TalentPop's agents exceeded expectations, boosting CSAT by 4.8 points and achieving a 20% phone conversion rate. With a 5% increase in retention, they saved costs and improved results. Experience tailored service with TalentPop.View featured work
How TalentPop Boosted Shop The Scenes Customer Service
Shop the Scenes partners with TalentPop for top-tier customer service. Renn Harbin, their CX Manager, sought dedicated agents matching their brand voice. TalentPop provided skilled agents, aided process building, and offered personalized support. Renn highly recommends TalentPop for exceptional service. If you're ready to elevate your customer experience, book a call with TalentPop today.View featured work