POS cash drawers

A cash drawer is a secure compartment used in Point of Sale (POS) systems to store cash, coins, and other valuables such as checks and gift cards. It is an essential component of a retail POS setup, allowing businesses to manage cash transactions efficiently and securely.

Cash drawers typically connect to a receipt printer or the POS system itself. They automatically open when a cash transaction is processed, enabling the cashier to collect payment, provide change, and securely store the money. Some cash drawers also come with manual keys for opening them when necessary.

Cash drawer installation and usage

How do I install the cash drawer?

Connect the cash drawer to the receipt printer using the provided cash drawer cable. Plug the larger end into the cash drawer and the smaller end into the receipt printer.

How do I open the cash drawer?

You can open it manually with the included keys or wirelessly from the iPad. The iPad connects to the cash drawer via the receipt printer, and it opens automatically after each sale or by tapping Go to cart > More actions > Open drawer in the Shopify POS app.

Note: Ensure the cash drawer is connected to the same wireless network as your printer.

How do I test the connection to the cash drawer?

To test the connection of your POS to the cash drawer follow these steps:

1. From Shopify POS, tap ≡, then tap Settings.
2. Tap Manage connected hardware.
3. Tap the printer you want to test.
4. Tap Test cash drawer. The cash drawer should open.