Shopify Products Warranty
Shopify Products Warranty
These Shopify products include a standard 1-year warranty. Businesses with the POS Pro Subscription get an extended 2-year warranty.
- WisePad 3 Card Reader
- Shopify Tap & Chip Reader
- Swipe (Audio Jack) Reader
- Shopify POS Tablet Stand (Lightning)
- Shopify POS Tablet Stand (USB-C)
- Shopify Dock for Tap & Chip Reader
- Shopify POS Terminal Reader
- Shopify POS Terminal Dock
- Shopify POS Go Case
This warranty covers defects in manufacturing discovered while using the product as recommended by the manufacturer. The warranty does not cover damage caused by misuse, abuse, unauthorized modification, improper storage conditions, lightning or natural disasters.
Return Policy:
These products are returnable within our 30 Day Return Policy
Having Issues with Your Reader?
- Troubleshoot the Tap & Chip Card Reader
- Troubleshoot the Swipe (Audio Jack) Reader
- Troubleshoot the Wisepad 3 Reader
- Troubleshoot the Shopify POS Terminal Reader
Need Support?
If you are having problems with these products please contact the Shopify Support Team. Before contacting Shopify Support, please have your order number or email address tied to the order ready.